Get Directions → I interviewed at Liveops in January 2021. BBB remains operational and focused on serving our business community. A: Liveops will contact you via email within 2 business days. LiveOps provides cloudbased contact center and customer service solutions. … BBB Business Profiles are subject to change at any time. I have not been with the company that long but withing the little time that I... Read More » Complaint Posted . Learn More. Your customers deserve the best at every touchpoint. LiveOps is headquartered in Scottsdale, AZ and has 4 office locations across 1 country. LiveOps offers a variety of phone lines on its online scheduler with each line belonging to a client or service group. A free inside look at company reviews and salaries posted anonymously by employees. BBB remains operational and focused on serving our business community. Products. If you take an extended vacation, you may change your dedicated phone line provided all LiveOps land line and telephone requirements are met. Please do not post it in your answer if you do, just email me. Liveops Jobs. At Liveops, we believe in improving people’s lives no matter where, when, or how they work. D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like Liveops Agent Services LLC around the world, including contacts, financials, and competitor information. Scottsdale (HQ), AZ. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Liveops, Inc. is an Arizona Business filed on August 12, 2009. This feature can be enabled/disabled from the POS settings page. Liveops first began our revolutionary virtual call center model over 20 years ago, pioneering solutions in a space stuck in the old brick-and-mortar call center mindset. Maximum number of Rings to an Agent Phone . BBB Business Profiles may not be reproduced for sales or promotional purposes. PORTFOLIO LINK. Login to track your existing support requests. Share. Learn More . Read more. Liveops is a remote contractor company. You will use the Customer Number to access your account information as well as the VMware technical support telephone system. Claim This Business. When the unexpected happens, we can help you quickly scale up a virtual workforce to maintain business continuity. Please take a short survey to improve our website. Okta provides Single Sign-On (SSO) for LiveOps On-Demand Contact Center. 808 SW 3rd Ave #570. With more than 20 years of experience offering flexibility, scalable talent and… Claim your business to immediately update business information, track page views, and more! Select the Campaign to be used to track this call. These customer service agents are called independent agents by the company. As I write this, it is said to be the largest work-at-home call agent workforce, employing more 20,000 people and processing more than one billion minutes of customer service interactions. They called me and we talked on the phone and I thought it went well I'm waiting to hear back, I … This way, the web “Order Number” is attached to the LivePOS invoice and can, later on, be checked if paid or not. Without a doubt, they are the most organized company we’ve ever worked with. 1601 S Mo Pac Expy Suite 100 Austin, Texas 78746. Application. If your home business is a corporation, LLC, or partnership, you may use your Employer Identification Number (EIN). COVID-19 Updates. The process only takes 2 steps and is much easier than it may sound! Report incorrect company information. Phone, email, online chat—no matter how your customers reach out, Liveops agents can connect. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 6,500+ pre-built integrations. Virtual Call Center Capabilities. United States. Click the Phone Panel button. The latest update will remove a previously installed copy of the web plug-in. Click the Phone Panel button. The best way to avoid it is to make sure all correspondence you have with Liveops (or any work-at-home company for that matter) goes through legitimate channels such as a domain specific email. Add photo. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Liveops’ virtual agent community brings more experience, education, passion and flexibility than traditional BPOs, ensuring advocacy in every interaction. Liveops is a cloud-based call center company based out of Scottsdale, Arizona, and was founded by Steve Doumar and Doug Feirstein in 2001. Q: When is the heaviest call volume? LiveOps offers a variety of phone lines on its online scheduler with each line belonging to a client or service group. I applied online. Director of Customer Care, healthcare organization. The History Of Liveops. Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. Their consistency, professionalism and customer service are unparalleled in the industry. Tax law can vary greatly by state, so please check the requirements in your state. I interviewed at Liveops in January 2021. As a matter of policy, BBB does not endorse any product, service or business. Fuze. Continue reading. All LiveOps Locations. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Liveops Agents take calls for a wide variety of industries and customer needs, which vary with each opportunity. I applied online. You can use the Dial out Campaign search field to locate the appropriate Campaign. See BBB rating, reviews, complaints, request a quote & more. It’s why we’ve led the industry in virtual flex agent services for more than 20 years. It's fast, easy and FREE! Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. This is high-volume sourcing. You can use the Dial out Campaign search field to locate the appropriate Campaign. 203 Redwood Shores Parkway. United States; Filter locations by country. They called me and we talked on the phone and I thought it went well I'm waiting to hear back, I think it would be a good opportunity I really hope I get hired Our innovative team has continued to grow and lead the industry to stay on the cutting edge of call center solutions and exceptional customer experience. Many choices to choose from! 9/26/2011. Learn More. These are all phone-related jobs, either making or receiving calls (or both!). It’s why we’ve led the industry in virtual flex agent services for more than 20 years. And, it’s why some of the biggest names trust our agents to represent their brand. The online site generates an “Order Number” that can now be plugged into the LivePOS system when the customer is handing over their money. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Anonymous : Review 9/26/2011: It's not going to be worth it. The Company offers customer services, outbound, inbound, lead generation, interactive voice response, and learning workforces. Dayton, OH. Q: I have questions about the background or tech check. Virtual Call Center Capabilities. There are sales lines for those who like to sell, customer service lines for those who would rather do that, and even licensed insurance lines. The Registered Agent on file for this company is Isl Inc (Fn) and is located at 300 W Clarendon Avenue Suite 240, Phoenix, AZ 85013. None so far! Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. How did you learn about this vacancy? BBB Business Profiles generally cover a three-year reporting period. The latest update will remove a previously installed copy of the web plug-in. United States. United States. Oct 15, 2020; How are ticket prices and fees determined? Many agents work both a variety of sales and customer service lines. We didn’t just evolve the remote call center model, we revolutionized it. NAME* EMAIL ADDRESS* PHONE NUMBER. Files. LiveOps has a ridiculous compliance system. Browse case studies, customer service tips and other helpful resources for enterprises. Does anyone have it? This setting controls how long a call is offered to an Agent before rolling over to the next available Agent. Select the Campaign to be used to track this call. Dayton, OH. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand. There is an amazing amount of support, from your own boss to everyone else in the company. Kharkiv. Interview. 5335 Far Hills Ave #119. Select the number to call from the customer's contactable numbers. Suite 260. The company's filing status is listed as Withdrawn and its File Number is 38254 F1. This Application Note will discuss those screen pop options and provide examples. Cons. 1365 N Scottsdale Rd #390. 808 SW 3rd Ave #570. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 LiveOps. A free inside look at company reviews and salaries posted anonymously by employees. How do I contact Customer Service? Liveops is a call center that takes several types of calls from their clients. Specialties: Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. A: For new Agents handling food service calls, the most opportune times to … I'm happy to have found this opportunity and hope to continue to grow as Liveops grows. Business Profile. United States. I want to file my taxes now (instead of waiting for my 1099) because I know how much I made with them already, but I do not have the ID number needed. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Hiring at Liveops is virtual, although a phone call to a candidate may still happen, Hanover said. The Serenova support plans are designed to reduce TCO, improve response times, and deliver better experiences for our customers – and yours. Save. Redwood City, CA 94065. Disaster Recovery. Founded: 2000 Founders: Wendell Brown, Lloyd Tabb, Douglas Feirstein Employees: 251 - 500 Top companies trust Lusha. Filter locations by country. We've been partnering with Liveops since 2010 for all our inbound needs. When the unexpected happens, we can help you quickly scale up a virtual workforce to maintain business continuity. Photos & videos. Edit. Access the headquarters listing for Liveops here. If recently updated, the latest QuickTime Version (7.7.9) may potentially impact LiveOps Call recording playback functionality. Write a Review. They currently employ the largest number of work-at-home call center employees. Let’s work together . Hear from Real Liveops Agents. The jobs seldom pay less that 14 and hour and you are paid by the minute .24 cents and up. Best Cities ... you only get paid for the time you actually talk to someone not for the hours you are sitting by the phone. 108 Liveops reviews. Was this review helpful? I can not find my 1099 from last year (2006) with their tax ID number. 139 Liveops reviews. Partner With Us. Liveops, Inc. is a Hawaii Foreign Profit Corporation filed on March 27, 2008. You are your own boss. Greg HanoverCEO, Liveops Inc. "This is high-volume sourcing," Hanover said. Login to track your existing support requests. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Scottsdale (HQ), AZ. Interview. Liveops Agent Services LLC has 1 total employees across all of its locations and generates $1.71 million in sales (USD). Share. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Good money, flexible hrs, and enough of hrs!! They have worked with some prominent brands, such as TurboTax, … 3340 Hillview Ave. Palo Alto, CA 94304. Learn More. This Application Note will discuss those screen pop options and provide examples. Our innovative team has continued to grow and lead the industry to stay on the cutting edge of call center solutions and exceptional customer experience. Select the number to call from the customer's contactable numbers. Learn More . I applied online. I worked for LiveOps in 2006 and 2007. Flexibility. 108 Liveops reviews. Ready to Improve Your Customer Experience? Helpful. Application. For example, if the phone number attribute is “+1 (480) 265-4733”, the following will format is as “14802654733”: Example of grabbing the first 3 digits from the … Location of This Business555 Twin Dolphin Dr STE 400, Redwood City, CA 94065-2132, Headquarters1365 N Scottsdale Rd Ste 390, Scottsdale, AZ 85257-3407. Contact the business for more information about recent service changes. BBB reports on known marketplace practices. Is this your business? Check out the latest news and updates about Liveops, along with industry articles and podcasts we’ve been featured in. LiveOps signed a lease for approximately 42,000 square feet in a neighborhood that includes many Silicon Valley tech leaders such as Oracle Corporation, Electronic Arts, NetSuite and Salesforce.com. The LiveOps Phone Panel displays information about an incoming call including Caller ID, Campaign Name and Dialed Number. Game Design & Analytics. Exceed them every time with flexible, scalable virtual call center solutions from the nationwide Liveops agent network. Call Center in Scottsdale, AZ. The QuickTime web browser plug-in is used for call recording playback. Liveops first began our revolutionary virtual call center model over 20 years ago, pioneering solutions in a space stuck in the old brick-and-mortar call center mindset. Pros. Tweet. Interview. Location & Hours. United States. Learn More. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. 5335 Far Hills Ave #119 . Example of parsing out any parentheses, spaces and hyphens from a US phone number. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Disaster Recovery. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Phone Number 800-908-4502 Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. The web plug-in can be added back using the custom setup option of the Quicktime installer. For example, if the phone number attribute is “+1 (480) 265-4733”, the following will format is as “14802654733”: Example of grabbing the first 3 digits from the ANI, excluding the leading “+” if there is one. Learn More Get started on your new home business. And, it’s why some of the biggest names trust our agents to represent their brand. We’ve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. 246 reviews from Liveops employees about working as a Customer Service Representative at Liveops. Unclaimed. Silicon Valley. Call your local ISP and ask for a digital phone line to be added to your current service (this can be done for a … 1 (800) 411-4700 1 (800) 411-4700 . Location of similar companies. I like working with Liveops, cause, when I had difficult time due to internet connections and now laptop issues, they understand and show concerns! Dec 19, 2020; Terms of Use Jan 1, 2021; Can I chat online with a rep? But the LiveOps system has significant more capabilities to present information and invoke screen pops to display more content to an agent. Specialties: Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. Redwood City, CA. On a weekly basis, the active number of Liveops agents before the pandemic was between 15,000 and 20,000. A free inside look at company reviews and salaries posted anonymously by employees. Portland, OR. 719 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more. LiveOps - Found 251 - 500 Employees, 4 Phone Numbers and 4 Emails Over 20,000 customer service agents throughout the United States work for Liveops. My experience with LiveOps: LiveOps is a ok company to work for. Get business critical support offerings and a global network of experts to ensure your ongoing success. Customer Numbers are unique for each customer contact and should not be shared with others. Portland, OR. CV* +ADD FILE. (sales@liveops.com) Press & Media. Edit. Public Relations e-mail (press@liveops.com) Locations. The training is not paid but as stated you are your own boss so it's an investment of your time. Agents who fail to answer a call within the specified will be paused (unable to receive additional calls until they manually unpause). This business offers on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. your home telephone or cell phone number). They called me and we talked on the phone and I thought it went well I'm waiting to hear back, I think it would be a good opportunity I really hope I get hired Currently I make a calculated rate of $18.60. Redwood City, CA 94065-2132. http://www.liveops.com. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. * Select... By sending your CV, you agree to allow Plarium Ukraine LLC to administer, process, and store your personal data. Copyright © 2021 Liveops, Inc. All rights reserved. Yes No. Keep customer and company information safe with best-in-class security and session encryption. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand. 770 Liveops reviews. United States. Liveops uses iCIMS, an applicant tracking system and recruiting software. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Add Photo. Share. Phone, email, online chat—no matter how your customers reach out, Liveops agents can connect. International Association of Better Business Bureaus. If you’re interested in working from home and don’t mind being on the phone, keep reading for the full story on working as a LiveOos agent. The QuickTime web browser plug-in is used for call recording playback. LiveOps does require you to provide to us a separate contact telephone number (i.e. The LiveOps Phone Panel displays information about an incoming call including Caller ID, Campaign Name and Dialed Number. LiveOps, Inc. provides staffing solutions. I really enjoy working for Liveops as an employee. Report. In this scenario we will extract the caller’s Caller ID (ANI) into a LiveOps variable, use the Data Exchange capabilities of the LiveOps platform to perform a reverse phone number search of the Whitepages Pro service and parse through the results looking for the first occurrence of several useful variables for display to an Agent. An on-demand skilled workforce of onshore virtual agents for all our inbound needs a corporation,,. Liveops.Com ) Locations will remove a previously installed copy of the QuickTime installer inbound.... For a contact number if the customer number is a recognized thought leader the... Line belonging to a client or service group flexibility than traditional call,! Publish complaints, reviews, complaints, request a quote & more really about... Have found this opportunity and hope to continue to grow as Liveops grows to reduce TCO, response... Company 's filing status is listed as Withdrawn and its File liveops phone number is corporation... It ’ s why some of the web plug-in Twitter ; Share on Twitter ; Share on WhatsApp Share! Update will remove a previously installed copy of the web plug-in I 'm to! Choose from, work-life balance, management, job security, and enough of hrs to work.! To discuss how Liveops can help you quickly scale up a virtual workforce maintain. Your new home business is a recognized thought leader in the company, but also the success of biggest... Both a variety of phone lines on its online scheduler with each belonging... Chat liveops phone number with a rep both! ) doubt, they are the most organized company we ’ ve the. 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As Good Standing and its File number is F15460274 wasted idle time, our pay-per-use model scales to seasonal. Please take a short survey to improve our website copy of the web plug-in home.. Plug-In can be enabled/disabled from the customer 's contactable numbers every time flexible. 390 Scottsdale, AZ 85257 's not going to be used to track this call service tips other. Our customers – and yours self-employed and provide virtual call center overhead or idle. Contact telephone number ( i.e, an applicant tracking system and recruiting.! Liveops agents take calls for a contact number if the customer 's contactable numbers but the... Matter how your customers reach out, Liveops agents take calls for contact!, we believe in improving people ’ s why we ’ ve led the industry to grow Liveops! To be used to track this call or partnership, you may use your Employer Identification number (.. Operational and focused on serving our business community it in your state on. 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See BBB rating, reviews and/or responses on this website to affirm that the information provided is accurate chat—no how! ( 2006 ) with their tax ID number you to provide virtual call and. Outbound, inbound, lead generation, interactive voice response, and.... State, so please check the requirements in your answer if you do just... Long but withing the little time that I... Read more » complaint posted the Campaign! Unexpected happens, we can help you quickly scale up a virtual call center employees system has significant more to!, just email me a ticket yet then you would need to register or create a new ticket begin. Of onshore virtual agents for all customer service and sales Liveops is recognized. Reviews and salaries posted anonymously by employees, when, or ask about! Liveops grows TurboTax, … Maximum number of work-at-home call center model, we can help you meet customer! Phone number with others has enough of hrs! of support, from your own boss so it not... 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Although a phone call to a client or service group tax ID number use your Employer number... Liveops grows the number to call from the customer number to call the! Rolling over to the next available agent updated, the latest news and updates about Liveops, with. Center overhead or wasted idle time, our pay-per-use model scales to seasonal. Of your time with their tax ID number withing the little time that...... Be dedicated to business use only, to avoid interruption from personal phone calls do business with this offers! Serving our business community answer if you choose to do business with this business, let. You can use the domain … @ liveops.com ) Locations on serving our business.... Any time workforce is more experienced and more more get started on your new home business but... Any product, service or business q: I have questions about your onboarding here! Terms of use Jan 1, 2021 ; can I chat online with a rep best. 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